Privacy Policy
Last updated: August 11, 2026
Buckeye Exterior Lighting ("we," "us," or "our") operates buckeyeexteriorlighting.com. This policy explains what information we collect, how we use it, and the choices you have. We are located in Columbus, Ohio and serve customers throughout Central Ohio.
Information we collect
We collect information you give us directly when you request a quote, contact us, or become a customer. This includes:
- Name, phone number, and email address
- Property address and details about the work you are requesting
- Any additional information you choose to include in a message to us
- Whether you have consented to receive text messages from us
We also automatically collect limited technical information when you visit our website, including your IP address, browser type, pages viewed, and referring website. We use Meta Pixel to measure the performance of our advertising. You can control this through your browser settings and your Meta ad preferences.
How we use your information
- To respond to your quote request and provide a written estimate
- To schedule, perform, and follow up on lighting installation and service
- To send appointment confirmations, service updates, and billing information
- To send promotional offers, but only if you have separately consented to receive them
- To improve our website and measure our advertising
SMS and text messaging
If you provide your phone number and provide consent through our website chat widget, by phone, or in person, you may receive text messages from Buckeye Exterior Lighting. Consent to receive text messages is never a condition of purchasing any product or service. You may submit our contact form without agreeing to receive text messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency and rates
Message frequency varies based on your interaction with us. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
How to opt out
You can cancel text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send one confirmation message and will not send further text messages unless you opt in again. For help, reply HELP or contact us at buckeyeexteriorlighting@gmail.com.
How we share information
We do not sell your personal information. We do not share your information with lead generators. We share information only in these limited circumstances:
- With service providers who help us operate our business, such as our scheduling and customer management software, payment processor, and email provider. These providers are contractually limited to using your information only to provide services to us.
- With subcontractors performing work on your property, limited to what they need to complete the job.
- When required by law, or to protect our legal rights.
As stated above, mobile opt-in and consent data is never shared with third parties for any purpose.
Data retention
We keep customer and quote records for as long as needed to provide our services, honor warranty obligations, and comply with tax and legal requirements. You may request deletion of your information by contacting us, subject to records we are required to keep.
Your choices
- Reply STOP to any text message to stop receiving texts
- Use the unsubscribe link in any marketing email
- Contact us to request a copy, correction, or deletion of your information
- Adjust your browser or device settings to limit tracking technologies
Children's privacy
Our services are directed to homeowners and property managers. We do not knowingly collect personal information from anyone under 18.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page.
Contact us
Buckeye Exterior Lighting
Phone:
Email: buckeyeexteriorlighting@gmail.com